Shipping ice cream sounds risky until you do it a bunch. We've been doing it since 2021, with a really good track record. Every order gets packed in a thick-walled insulated package, surrounded by enough dry ice to keep things below 0°F — even if your UPS driver runs an hour late.
We only ship Monday through Thursday so nothing sits in a transit hub over the weekend. We use UPS or FedEx overnight, never ground. And if you live somewhere brutal (looking at you, Florida in August), we'll add extra dry ice automatically — no upcharge.
If your order arrives soft, melted, or anything other than scoop-ready, send us a photo and we'll replace the entire pack. No questions. No itemized receipts. We'd rather lose a few packs than lose your trust.